FAQs

Q1. Do you offer after hours car drop-off service?

Answer: Yes, the night drop/early drop service box is located on the southwest side. There are envelopes and pens for your convenience. Please put your keys in provided envelope when done and put envelope through slot on garage door next to drop service box.

Q2. Do you accept extended warranties?

Answer: Yes, we accept all extended warranties and even waive the deductibles in most cases. Please ask for details.

Q3. Can you get me in today?

Answer: Typically, yes, there is no appointment needed. We appreciate your business, and we will do all we can to get you back on the road the same day.

Q4. Do you offer towing services?

Answer: Yes, we offer free towing with repair. Please call 630-8729 and ask them to tow it to Express Auto Repair or just call one of our advisors.

Q5. Why should you come to Express Auto Repair & Engine?

Answer: There are many reasons, but the main reason is that we truly appreciate our customers and show them that by offering many benefits other repair shops do not even think about.
*Free car rental or shuttle service with repair
*Free towing with repair
*Free diagnostics with repair
*12 month, 0% financing (w.a.c.)
*Online appointment setting
*We use only the best NAPA parts and offer the best warranty in the business.
*Free maintenance and service reminders via regular mail or email
*Dealership quality, without the dealership price. We can usually SAVE YOU 20% or more compared to what dealerships or major repair franchises charge.
*Our Exclusive Limited Lifetime Warranty- Covers parts & labor on any repair work performed at our location. Ask for details.

Q6. How can I get an estimate for needed repair work or service?

Answer: You can receive an accurate estimate by calling one of our service advisors or simply emailing our office at rickm0023@comcast.net. Give us your vehicle information and what you want estimated, and we will get back to you shortly.

Q7. Do you offer transportation while working on my vehicle?

Answer: Express Auto Repair offers shuttle service or free car rentals with repair. Ask for details.

Q8. Do you offer any financing?

Answer: Express Auto Repair is the only company that can offer its customers 12-month 0% financing (w.a.c.)

Q9. Do you have a lifetime warranty?

Answer: Yes, we do! As long as you own your vehicle, all repair work performed at our location comes with a Limited Lifetime Warranty on parts and labor at our location. We stand behind our parts and workmanship better than anyone.