TESTIMONIALS

TOYBOY ‎ – Oct 29, 2011

 

After seeing all the reviews here on line, I though I’d take a chance and get my car repaired here. I was very impressed and agree totally with all the reviews. They were thoughtful, honest, and very concerned about my budget limit for repairs. Cheryl went out of her way to explain what needed to be done for the immediate repair and got my older Focus going in good time and under the given quote. I’ll be back for my next repairs.

Liked: Service, Value

 

Express Auto Repair -

Verified owner

CDT ‎ – Oct 28, 2011

 

I kept having issues with my Trailblazer and my GM warranty was out. I called Cheryl, they got right on it and FIXED my issues. Thank you Cheryl & Express Auto for saving me money and time!

Liked: Service, Value

 

Express Auto Repair -

Verified owner

Daniel ‎ – Sep 17, 2011

 

Only place to go to get work done on all my vehicles, always give a great price. Ms. Cheryl is always there to help as well as Mr. Rick. They always help out for scheduling service and great customer service, honestly can’t say enough about them. Plus with the free towing and all other services involved, what can you say. I recently bought a new suv, and the shop there didn’t service it correctly, but express auto id’d the problem asap and it was safer and running better for me and my family. Thank ya’ll very much. The best ever!

Liked: Service, Valu

 

Express Auto Repair -

Verified owner

Erik ‎ – Sep 8, 2011

 

I had a good experience here. Another shop told me I needed a new engine. I took it to Express for a second opinion and they found that all I needed was a new power steering pump. The prices were comparable to other shops, but they offer a variety of discounts, have a great warranty, and really friendly staff. I would recommend.

 

Express Auto Repair -

Verified owner

Chris ‎ – Aug 28, 2011

 

This was my first experience in Colorado Springs dealing with Auto Repair and Express made it very convienient, comfortable and easy to do business with them. The repair work was done on time and at the estimate given, the loaner car was helpful to. Would use them again and recommend.

Dark Minion
Apr 12, 2011

Reliable service … a rarity in Colo Spgs! For my first experience with Express last year, I was almost certain my water pump was about to blow, but Rick’s team got me squared away quickly and kindly by simply tightening a squeaky belt. I’ve been back several times since and have always been able to count on them for a frank assessment of only the work needed at a fair price. Most recently a shady dealer nearby, after getting me in their door via a “recall” on my 9-yr-old truck, cracked a shock absorber, went “Oh, looky” and offered to fix it for $80 plus part. I had washed underbody the day before and knew this was a scam. Express’ service writer Cheryl Brackin set me up for a $63 fix the following day, never said a disparaging word … For my first experience with Express last year, I was almost certain my water pump was about to blow, but Rick’s team got me squared away quickly and kindly by simply tightening a squeaky belt. I’ve been back several times since and have always been able to count on them for a frank assessment of only the work needed at a fair price. Most recently a shady dealer nearby, after getting me in their door via a “recall” on my 9-yr-old truck, cracked a shock absorber, went “Oh, looky” and offered to fix it for $80 plus part. I had washed underbody the day before and knew this was a scam. Express’ service writer Cheryl Brackin set me up for a $63 fix the following day, never said a disparaging word about the perpetrator, even moved me up when a service bay suddenly opened up. She keeps a sharp lookout to maximize resources and everybody wins because of it … well, that and equally adept mechanics. They make me feel lucky I found them; they deserve all the business they can handle. Terrific shop.

User Rating: 5 out of 5 stars
____________________________________________________________________

Clzar
Feb 25,2011

I highly recommend Express and Cheryl any time and to anyone to use for their automotive repairs. They kept my old Caddy alive years longer than expected, and helped me with my new car by performing a very intense preurchase inspection. Their technician Randy is very honest and always kept me informed of the old cars flaws. Thanks Express!

User Rating: 5 out of 5 stars
____________________________________________________________________

T
Apr 25, 2011

Excellent service and conversation. This location has become my new repair shop in the colorado springs area. They were prompt and inexpensive.

User Rating: 5 out of 5 stars
____________________________________________________________________

Rob
Nov 05, 2010

We found Express after having having Pep Boys try to repair the power steering pump in my truck two times without being able to fix it and having to pay for it both times. Express has the best prices in town and we have looked everywhere. They are also the most courteous people you could ask to deal with. They have always gotten my vehicle back to me very quickly, above my expectations. They have done 6 auto repairs on our vehicles over the past year and a half that we’ve lived here in the springs and I have gotten to where I don’t even check anyone else anymore. I automatically just call Express and take it in.
____________________________________________________________________

American Charities, Inc.
Feb 01, 2011

My place of business has been referring and using Express Auto since January 2009. Clients and staff and volunteers ALL report wonderful service and respectful and professional interactions especially with Cheryl, the front desk everything person! She’s informed and articulate, clear and efficient and kind. I thought customer service was dead, but she changes my perspective every time I see her and/or refer someone to Express Auto. Couldn’t ask for anything more! The costs are more than reasonable and cars don’t “mysteriously” have something else go wrong after it’s so expertly repaired. Communication is great.